Interested in signing up for coaching work? That’s amazing! Getting personalized and professional advice is one of the most life-changing gifts you can give yourself, and my commitment is to give you a dynamic, empowering perspective around your situation and several action steps every time we talk.
The following is a sample of our contract we will sign. It contains all the information you will need to have a powerful and positive coaching experience. Please read it before signing up for your package, as there are important policies I have around cancellations, rescheduling, between-session support, office hours, and transference.
If you have any questions at all, please reach out to me at firstname.lastname@example.org. I’m happy to answer your questions and make the sign-up process easy for you.
The following sample is for Ashley Andrews* signing up for a six-week package. The contract would be slightly revised for 12-week clients to reflect the proper time frame and scope.
*not her real name, but if there is an Ashley Andrews out there, that’s a cool name.
Welcome! I look forward to our six weeks of working together to support you in accomplishing your goals. Out of formality, I have a few policies and procedures I want you to be familiar with so you’re able to get the most from our coaching relationship. Please don’t hesitate to contact me with any questions. Here’s how it works:
PLEASE READ AND SIGN THIS AGREEMENT BY September 15, 2019.
AGREEMENT MUST BE SIGNED 48 HOURS BEFORE YOUR FIRST SESSION.
COACHING AGREEMENT BETWEEN ASHLEY ANDREWS AND IRENE ELIAS | SELF LOVE JUNKIE
This service agreement is entered into and effective as of this 25th day of August 2021, by and between Ashley Andrews, and Irene Elias | SELFLOVEJUNKIE.com.
In entering into this contract to work together, we both agree to the following:
1. SCOPE OF WORK: LIFE + GUIDANCE COACHING SERVICES
You are retaining me to provide Life + Guidance Coaching services by purchasing the 6-Week Clarity + Breakthrough Package.
The 6-Week Clarity + Breakthrough Package includes the following services:
- Four (4) 60-minute sessions scheduled over 6 weeks,
- Suggested reading and exercises, as needed, to foster growth & lasting change.
Additional services, beyond those described above, will require additional fees to be discussed and agreed upon by the parties.
You have paid in full for the 6-Week Clarity + Breakthrough Package in the amount of $997.00 AUS. Coaching fees are commonly tax deductible in the United States as either a consulting or education expense on your Schedule C. Your tax consultant can provide you with further information.
Your term of consulting will start on September 16, 2021, and the six weeks following until October 1, 2021.
4. DISCOVERY SESSION + SCHEDULE.
We will set all your sessions on the calendar ahead of time. Please be punctual with your call-in for appointment times, as I book many appointments back to back and it is my intention you don’t lose any valuable coaching time.
Our first session date is called The Discovery Session and will take an extra 10 minutes. I will be going over a few of the policies and procedures of our work together, and answering any questions you may have. My aim is to create an amazing six weeks together with ease and flow, so I like to give this introduction without taking away from your 60 minutes of coaching time.
You have indicated a preference for Thursdays at 2:00 p.m. ACST, so we will make every attempt to get you in at that time!
My current available coaching days are on Tuesday, Wednesday, or Thursdays at:
9:00 a.m. ACST
11:00 a.m. ACST
2:00 p.m. ACST
3:30 p.m. ACST
5. CREATING THE IDEAL CONDITIONS FOR COACHING SESSIONS.
You are hiring me as your coach because you want to make significant changes in your life. These changes will sometimes happen fast and sometimes not. When the going gets tough we will stay in collaboration and work through to the other side. As your coach, you have my word that I am 100% committed to you being powerful, successful, and having the life you want.
You are responsible for bringing the coaching topic(s) you wish to discuss to every session, including The Discovery Session. I will have a good background and assessment prepared from reading your Welcome Questionnaire and I will be giving you soul work or suggested reading at each session. I take my own notes after our sessions are completed, and if you would like to take notes after the session I encourage that!
I ask that you situate yourself in a quiet space with no background distractions or noise during sessions. I ask that you not be driving, walking around with street noise, or be in charge of supervising children during your session time, and you have complete privacy during your session.
On my side, each client gets my 100% presence and undivided attention. I have a clear space in my office with no technology or interruptions. I also do a clearing exercise between each session so that my client has the best of my attention and focus. One of my main goals is to provide a safe and comfortable space for you to grow and thrive in.
6. RESCHEDULING + SESSION FORFEITURE.
48-HOUR NOTICE REQUIRED TO RESCHEDULE. Rescheduling may be necessary from time to time. If you need to reschedule, I ask for a 48-hour notice. If a 48-hour notice is given, I will do my best to reschedule you for the same week of the original appointment. Sometimes that means you will only have a day or two between sessions. It is up to your discretion whether you want to keep the session or let it go, in that case. You are allowed to have 1 “session reschedule” in each 6-week package.
Less than a 48-hour notice will require a $75.00 rebooking fee to reschedule a new date.
LATE TO SESSION. If after 20 minutes you are not on the Zoom line, I will reach out by email to remind you of your session. Please reply to the email to let me know when you are able to jump on the line and start your session. We will work together for the remaining minutes of our scheduled session. Unfortunately, I cannot extend session times to accommodate late shows, as I have several sessions back-to-back.
If you have not gotten in contact within 30 minutes after the session has begun, the session will be forfeited. I will continue to reach out to make contact so that we can deal with any difficulty you are having and confirm for your next session.
7. IN-BETWEEN SESSION SUPPORT VIA VOXER
In-between session support appointments are not “mini-sessions” but an opportunity to ask a question, share a success or share how you are handling an issue that’s come up. I do not bill for this time, so please kindly keep these conversations brief (5-10mins).
I do my best to respond between these office hours:
Tue-Thu: 9:00am – 4:00pm ACDT
Fri: 9:00am – 1pm ACDT
You can email me at email@example.com. All mail is strictly confidential and goes into my private, secured mailbox.
Upon emailing, you can expect a response from me within 24-48hrs hours.
If your request comes in after office hours, I will get in touch with you as soon as I’m back in the office.
8. REFUND POLICY + TEMPORARY HOLD.
The coaching fee is non-refundable, including unused sessions. If an emergency occurs (or you start to feel that the timing is not right for you to continue coaching), I will happily put your unused sessions on hold. You are free to pick up coaching anytime within 6 months and complete the remaining sessions within 6 weeks following reinstatement. I am happy to be flexible with your needs and will work to make sure you are happy with the timing of your coaching.
If you need to pause your coaching, I will create a summary of your unused sessions and we will process a contract amendment. The new contract will note the pause in services, along with a timeframe to reinstate the remainder of your sessions. Everything will be clear and understandable, and if you have any questions at all, please ask. I’m here to provide clarity and satisfaction, every step of the way.
If for some reason you are just not able to continue consulting and have unused sessions that you will not be able to use yourself, I do allow sessions to be transferred to someone of your choice if you are amenable to the following conditions:
- The recipient is willing to have a 30-minute evaluation conversation on the phone.
- The recipient is someone whose issues/challenges fall under the scope of work that I do.
- The sessions will not be recorded.
- The recipient will receive the remainder of your sessions, less one. (It takes about 2 hours of administrative time to process a new client)
PRORATED REFUND IN THE CASE OF MY DEATH OR DISABILITY. In the event of my death or a disaster that prevents me from continuing our consulting work, you will receive a prorated refund for the weeks left in your contract at the rate of $65.00/week.
9. NO GUARANTEES.
I will be bringing my best advice, resources, and skills to your sessions, but I cannot guarantee the outcome of your results as you apply them to your personal situation, and my comments about the outcome are expressions of opinion only. I make no guarantees other than that the services described in Paragraph 1 (Scope Of Work: Life + Guidance Coaching Services), shall be provided to you. In signing this agreement you agree to take 100% responsibility for all outcomes and results, based on your decision to implement my suggestions, whether in whole or in part or not at all.
I AM COMMITTED TO YOUR PRIVACY. Our coaching relationship is strictly confidential. I do not discuss my clients with anyone. Information revealed within coaching sessions (verbally, in recorded calls, or in written format) will remain confidential unless disclosure is required by law.
These conditions include any reasonable suspicion of child, dependent, or elder abuse; when you are in danger to others; or when you are likely to harm yourself unless protective measures are taken. If there is ever a time when your emotional status is an issue in a legal proceeding, i.e., child custody evaluation, Workmen’s Compensation claim, etc., then a judge may subpoena your records, and/or my testimony if he/she determines the issues demand it. In most legal proceedings, however, I will be able to prevent providing others information about our session work. If I feel it is necessary to consult another professional about our coaching session, the professional is also legally bound to keep the information we share confidential.
PUBLIC DISCLOSURE. Neither party may disclose the terms of this Agreement. Neither party shall make any formal or informal public statement, press release or other announcements regarding the existence or terms of this Agreement without the other party’s prior written approval.
NON-DISPARAGEMENT. You are agreeing that during and after our contracted time together, you will refrain from making any statements or comments of a defamatory or disparaging nature to any third party regarding me (Irene Elias | Self Love Junkie), or any of my policies, services, or products.
Any information presented in a session is not meant to replace any psychological, legal, medical, or other professional advice or services. The guidance & insight provided through my services is intended to help clients to make better life choices toward their own happiness and fulfillment, and that a client is always free to make their own choices at will, regardless of the interpretation of the information. IRENE ELIAS | SELFLOVEJUNKIE LLC shall not be liable regarding any action or non-action by the client in reference to the information presented during the session.
12. INDEPENDENT CONTRACTORSHIP.
This Agreement shall not render me (or my company) an employee, partner, agent of or joint venture for any purpose. I will remain open to conducting similar coaching work with other clients, and I hold myself (and my company) out to the public to be a separate business entity.
13. LIMITATION OF LIABILITY.
(A.) IN NO EVENT SHALL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER PARTY FOR ANY LOST PROFITS, LOSS OF USE, BUSINESS INTERRUPTION, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, MULTIPLE, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE; AND
(B.) IN NO EVENT SHALL A PARTY’S LIABILITY EXCEED THE FEES PAID UNDER THIS
AGREEMENT, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY.
(C.) THE FOREGOING LIMITATIONS IN THIS SECTION SHALL NOT APPLY TO A BREACH OF CONFIDENTIALITY BY A PARTY.
14. SOVEREIGNTY OF THIS AGREEMENT.
This Agreement constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements, representations, and understandings of the parties. No supplement, modification or amendment of this Agreement shall be binding unless executed in writing by all the parties. No waiver of any of the provisions of this Agreement shall be deemed or shall constitute, a waiver of any other provision.
If any term, provision, covenant or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired or invalidated.
Irene Elias, August 25, 2021
Ashley Andrews, August 25, 2021